Last updated: January 2025
When you contact us through our website forms or call us directly, we collect information you provide: name, phone number, email address, property address, and description of your service needs. We use this information solely to respond to your inquiry and provide the requested services.
We use your information to: respond to service inquiries and provide quotes; schedule and deliver requested services; send service reminders and follow-up communications related to your job; and improve our services. We do not sell or share your personal information with third parties for marketing purposes.
We take reasonable precautions to protect your personal information. Our website uses HTTPS encryption. Form submissions are handled through secure third-party processors. We retain your information only as long as necessary to fulfill services and meet legal obligations.
Our website may use cookies to improve functionality. We do not use cookies to track you across other websites or for advertising purposes.
You may request access to, correction of, or deletion of your personal information by contacting us at bigal@ocrefresh.com or calling (626) 590-2579.
For privacy questions, contact us at: bigal@ocrefresh.com or (626) 590-2579.
